FAQ's

Frequently Asked Questions (FAQ)

1. What types of products do you offer?
Riflessi Apparel specializes in premium streetwear basics, including high-quality Hoodies, Joggers, Sets, Fleece shorts, T-shirts, and other basic apparel designed for comfort and style.

2. How can I place an order?
You can easily place an order through our website, riflessiapparel.com. Simply browse our collections, select your desired items, and follow the checkout process.

3. What payment methods do you accept?
We accept a variety of payment methods, including all major credit and debit cards, as well as PayPal, Venmo, Google Pay, and Shop ensuring a secure and convenient shopping experience.

4. What is your return policy?

All sales are final. For any products that are damaged, we do offer store credit. To request a return, please email us at (otbblanks@gmail.com) with an explanation of the request along with picture proof. Garments must be unworn, in original packaging, and not decorated/printed on. Claims must be submitted within 5 business days of the purchase date. 

Please visit our Returns Policy page for more details on how to initiate a return.

5. How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times may vary based on your location, with most orders arriving within 3-7 business days.

6. Do you offer international shipping?
No, we do not provide international shipping options. 

7. Can I track my order?
Absolutely! Once your order has shipped, you will receive a confirmation email containing tracking information so you can easily monitor its progress.

8. How do I care for my apparel?
To ensure the longevity of your garments, please follow the care instructions located on the label. Generally, we recommend washing in cold water and hanging to dry.

9. Do you offer wholesale pricing?
Yes, our wholesale price breaks are available to everyone. Browse our product listings to see the quantity price breaks.

10. How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team through the Contact Us page on riflessiapparel.com or email us directly at sales@riflessiapparel.com. We aim to respond within 24 hours.